Shipping policy

Shipping Policy for [BUYO]

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Order Processing Time

• Orders are processed within [1-2 business days].
• Orders are not processed or shipped on weekends or holidays.
• If we are experiencing a high volume of orders, processing times may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

• Domestic Shipping within [UAE]

  • Standard Shipping for COD Products: [Free Shipping] – Estimated delivery [2-3business days]
    
    
  • Standard Shipping for Other Products: [15 AED] – Estimated delivery [2-3 business days]
    
    Standard Shipping for Remote Warehouse: [Free Shipping] – Estimated delivery [10-12 business days]
    
    

• Note: Delivery delays can occasionally occur, especially for international orders due to customs processing times.

Order Tracking:

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order on the carrier’s website using the tracking number provided.

Customs, Duties, and Taxes (for International Orders):

• [BUYO] is not responsible for customs duties or taxes on your order. All fees imposed during or after shipping are the customer’s responsibility (e.g., tariffs, taxes, etc.).

Lost, Stolen, or Damaged Packages:

• [BUYO] is not responsible for lost or stolen packages after being marked as delivered by the carrier. Please ensure the delivery location is secure.
• If your package arrives damaged, please get in touch with us immediately at 
  Email= sm@buyoae.com
  with your order number and photos of the damage. We will work with the carrier to resolve the issue.

Shipping:

• We only ship all over the UAE.

Questions About Your Shipment

If you have any questions regarding your shipment, please contact us at 

Email= sm@buyoae.com